Help! I Can’t Register. What am I doing wrong?
We use WooCommerce to run our shop. Registration works the same on all WooCommerce sites.
We have a step-by-step tutorial with images for setting up an account on our site. If you have any trouble at all, start from the beginning and follow these steps.
That will resolve 99.9% of any problem you may be having.
For the remaining 0.1% of the time, contact us right away.
In a perfect world, software would always work as designed but sometimes after an update with either our server, our website framework, or our shopping software, we hit a glitch—and we may not know about it until one of our customers tells us there is a problem.
Do I have to register for an account to place an order?
Yes, you do. It’s free and it only takes a moment.
Registering allows us to give you better customer service. It creates a permanent account and all purchases remain available in your download area. If you lose your file or the document becomes corrupted, you can download another copy. An account also gives you instant access to new files if they are updated after your purchase. It also allows us to easily troubleshoot problems if you have an issue with your order or product.
Your privacy is guaranteed. We never share, sell or barter your personal information.
How do I create an account on this site?
We have a step-by-step tutorial with images for setting up an account on our site. Follow those steps.
Can I order products by phone or mail?
Do I have to have a PayPal account to place an order?
No, but you must have a valid credit card for use in the U.S. We use PayPal to process all payments, but you don’t need a PayPal account to use it.
How do I purchase a digital product from your site?
We have a step-by-step tutorial with images for setting up an account and purchasing a product. Follow those steps.
How do I download my product?
We have complete instructions for downloading products on our tutorial page. Scroll down to Item #7, Downloading Product.
What if I lose my DIGITAL product?
Another benefit of registering! Simply log into your Account and download it again.
If your original download file becomes corrupted or lost, we allow you to download the file up to three times. If you use up your allotted downloads, please contact us for support.
What if I purchase the wrong product?
Don’t download it!
If the digital file hasn’t been downloaded, we can refund your money or offer an exchange. However, once a digital file has been downloaded, it cannot be returned for refund. In some cases, an exchange may be offered. See our Returns Policy for details.
Can I return a DIGITAL Product if I don’t like it?
A downloaded digital product may not be returned for refund. If you are dissatisfied with your digital product for reasons other than defect, we will offer a replacement product of equal or lesser value. We reserve the right to refuse replacement products to customers who abuse this privilege. See our Returns Policy for details.
Can I pay for my order with a check or money order?
Not at this time. Sorry. You must pay for your order with a valid credit card or PayPal account.
When will you have something new?
We are currently updating older products and getting new ones ready for release. We have quite a few brand new products in the works!
If you want to be sure you are notified when we have a new release, subscribe to our newsletter.
Can I sell my educational products on your site?
What if Something Goes Wrong?
Contact us right away! We want you to be satisfied with our products and our service.